Shipping policy
Shipping Policy
Thank you for shopping with KickNest.
Processing Time
Orders are processed within 5–10 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times:
-
Europe: 7–14 business days
Delivery times may vary depending on location, customs clearance, or seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. Free shipping promotions may apply during special offers.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email allowing you to monitor your shipment.
Delays
Unexpected delays may occur due to customs procedures, carrier disruptions, or high seasonal demand. KickNest is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses provided by the customer cannot be guaranteed for replacement or refund.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery confirmation.
Contact us at: